Software Customer Service Manager
Company: VirtualVocations
Location: Toledo
Posted on: September 23, 2024
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Job Description:
A company is looking for a Software Customer Service
Manager.
Key Responsibilities:
Collaborate with various teams throughout customer engagement
Execute service agreements, manage escalations, and ensure best
practices
Deliver consistent service levels, coordinate technical changes,
and provide technical support
Required Qualifications:
Strong understanding of software and video products, API
technologies, and system integration
Ability to obtain required background clearance and work
authorization in the U.S
5+ years of experience in CommandCenter Software and/or Mobile
Video Deployment, Engineering, Sales, or Support Services
Keywords: VirtualVocations, Rochester Hills , Software Customer Service Manager, IT / Software / Systems , Toledo, Michigan
Click
here to apply!
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