Software Customer Service Manager

Company: VirtualVocations
Location: Toledo
Posted on: September 23, 2024

Job Description:

A company is looking for a Software Customer Service Manager.

Key Responsibilities:

Collaborate with various teams throughout customer engagement
Execute service agreements, manage escalations, and ensure best practices
Deliver consistent service levels, coordinate technical changes, and provide technical support

Required Qualifications:

Strong understanding of software and video products, API technologies, and system integration
Ability to obtain required background clearance and work authorization in the U.S
5+ years of experience in CommandCenter Software and/or Mobile Video Deployment, Engineering, Sales, or Support Services

Keywords: VirtualVocations, Rochester Hills , Software Customer Service Manager, IT / Software / Systems , Toledo, Michigan

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